Services & Fees
What we do, what it costs, and how the money moves.
Our service
Znaxis Digital Services LLC provides escrow and intermediary services for transactions in digital assets and online accounts between individuals worldwide. We stand between the buyer and the seller so that neither side has to send money or goods first on trust.
What is included in every transaction
- Secure payment collection. The buyer pays the agreed price in US dollars by card through Stripe.
- Funds held in escrow. We confirm the payment and hold the funds until the transaction is complete.
- Delivery coordination. The seller delivers the digital asset or account access, normally within 24–48 hours of payment confirmation.
- Buyer confirmation. The buyer checks that the delivery matches what was agreed and confirms it.
- Seller payout. We release the payment to the seller, minus our service fee.
- Dispute handling. If something is wrong, either side can open a dispute and we review the evidence before releasing or refunding any funds.
- Support. Our team replies to every message within 24 hours.
Fees
We charge one service fee per transaction. There are no sign-up fees, no monthly fees and no hidden charges.
| Item | Fee |
|---|---|
| Escrow service fee | 5% of the transaction amount |
| Minimum fee per transaction | $5.00 |
| How the fee is paid | Deducted from the transaction amount before the seller is paid |
| Hidden or extra fees | None |
| Currency | US dollars (USD) |
Examples
| Transaction amount | Service fee | Seller receives |
|---|---|---|
| $60.00 | $5.00 (minimum fee) | $55.00 |
| $100.00 | $5.00 | $95.00 |
| $500.00 | $25.00 | $475.00 |
| $2,000.00 | $100.00 | $1,900.00 |
The buyer pays exactly the agreed transaction amount. If a transaction is refunded under our Refund & Cancellation Policy, the buyer receives the full amount paid back and no service fee is kept.
Delivery and timing
- Delivery is digital. Sellers are expected to deliver within 24–48 hours of payment confirmation.
- After delivery, the buyer has 48 hours to confirm the transaction or open a dispute.
- Refunds, when they apply, are returned to the original payment method within 5–10 business days.
Payment security
All card payments are processed by Stripe. We never see or store your full card number or security code.
Ready to start a transaction or have a question about fees? Contact us and we will reply within 24 hours.